Support Services

Not all firms can afford the resources or training to maintain quality in-house capabilities for cyber security services, or even more to the point, they don’t have the time. By outsourcing necessary tasks to AESI, we are able to provide proven know-how with quality results without the overhead. Our experience and focus instills trust with our clients, as we take care of the ‘nuisance’ tasks while they maintain focus on operations.

Patch Management
Our Patch Management service consists of an in-depth analysis of all software/hardware installed in your environment, followed by on-going monitoring and reporting of applicable software patches.

  • Inventory of all software and hardware
  • Monitor updates and patches released by vendors
  • Report on applicability to your environment

Security Information and Event Management (SIEM)
AESI can assist in managing your SEIM solution:

  • Review logs in a timely fashion
  • Assist with monitoring and defining events of interest that may pose a threat
  • Assist with setting up and maintaining audit trails to prove events of interest were followed and resolved
  • Define and document Service Level Agreements (SLA) and Standard Operating Procedures (SOP)
  • Assist with documenting events of interest and ensuring they are within scope and in compliance with SOPs and SLAs

Firewall & Router Management
Our team of experienced network and security consultants will work with your organization to manage your firewalls and routers:

  • Review of device configuration and propose recommended changes to improve security
  • Device maintenance, including upgrades and patching
  • Configuration management including management of Access Control Lists (ACLs)